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Office Associate II, Full-Time, Recruitment and Admissions
Salary Range: $31,785 - $34,964/Annually
Job Description Summary:
Under supervision, performs general clerical/office activities to assist the department in administering programs and services offered to the community. Provides first line of contact with the general public in person, by phone and email, to provide information and assistance as it relates to the department’s activities/services, rules and regulations.
Minimum Qualifications:
- High School Diploma.
- Three years of work experience in an office or customer/student support environment.
General duties:
- Greets visitors; answers telephones; provides and receives information of both a routine and confidential nature requiring discretionary judgement and knowledge of departmental policies, procedures, activities, etc. or refers issues and concerns to appropriate party for resolution.
- Provides customer services by providing forms/applications and answering routine and non-routine questions regarding departmental programs and services.
- Processes forms, applications and other documents by reviewing for completeness, verifying information, and performing necessary calculation, coding and data entry into computer/business systems.
- Performs general clerical/administrative support functions. Composes and/or types letters, forms, memoranda and reports from abbreviated notes, recordings and records; transcribes and/or takes minutes of routine meetings; copies materials; maintains filing system; sorts and distributes mail.
- Tracks and monitors office supply inventory and arranges for replenishment of items as necessary.
- Administers the use of office folding, envelope stuffing and mail preparation equipment. Recommend maintenance as needed.
- Gathers, receives and compiles data from several sources; compares information to verify accuracy and prepares informational and/or statistical reports according to established procedures.
- Receives, responds and/or relays incoming requests for assistance and tracks/records activities.
- Manages inquiries from prospective students from multiple departmental inboxes.
- Attends departmental staff meetings and external meetings; prepares and distributes of minutes as directed.
- Assists with Peak Registration and other divisional initiatives.
- Performs other duties as assigned by the Director of Recruitment & Admissions or other designee, as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Communication and interpersonal skills to interact effectively with prospective students, the general public, co-workers and the college community.
- Knowledge of common practices and procedures for processing and disseminating information and supporting documentation.
- Knowledge of general clerical/office practices and procedures, including basic office workflow procedures.
- Skill in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and applicable software.
- Skill in data gathering, compilation, maintenance, formatting and presentation of information.
- Skill in taking minutes of meetings, composing and filing correspondence,
- Ability to respond to and/or produce written communications accurately and in a timely manner.
- Ability to work occasional Saturdays & evenings for Recruitment events (i.e. Open House, Peak Registration).
- Bilingual/Spanish speaking a plus.
Job Requirements:
- Applicant must be available to work Monday – Friday, 10:00 a.m. – 6:00 p.m.
- The work schedule is subject to change based on the needs of the department.
- Ability to communicate effectively in spoken and written standard English.
- As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. Citizen or an alien who is authorized to work.
To learn more and apply visit https://pgcc.peopleadmin.com/postings/10115 |
