| Rebecca Fowler |
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Posts: 15
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Job Summary
Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
The Registrar’s Office at Towson University is committed to providing the highest level of service to students, faculty and staff in order to facilitate student success, teaching excellence, and administrative integrity.
The Registrar’s Office is accepting applications for the position of Residency, Reenrollment & Special Programs Coordinator.
The purpose of this position is to:
• Review and evaluate In-State Residency Petitions
• Assist with Reenrollment & Special Registration Programs
• Utilize technology to run and improve processes
Responsibilities and Duties
This position is responsible for managing all aspects required to make determinations for in-state residency tuition status, and serving as the Registrar Office's main point-of-contact for residency-related inquiries for the continuing graduate and undergraduate student population.
Exercise independent judgment and initiative with limited supervision while performing a full range of administrative duties related to the day-to-day operations in the residency office while projecting a professional, knowledgeable, and positive image of the University. The Coordinator must handle sensitive and highly confidential documents with care and comply with University, FERPA, and USM tuition policies at all times. Attend relevant meetings regarding residency policy at the University or other residency-related meetings hosted locally by USM. Maintain solid understanding and enforcement of the USM Board of Regents’ Policy on Student Classification for Admission and Tuition Purposes.
Manage Dream Act and DACA student populations. Update PeopleSoft and Salesforce as needed based upon residency status determinations. Run queries to verify residency data is complete and accurate. Troubleshoot any issues with the online Residency Petition form and work with IT to make updates to the form when policy changes occur.
Evaluate residency statuses for undergraduate and graduate students applying for readmission to the University. Assist with the processing of online reenrollment applications in Salesforce and Peoplesoft Campus Solutions. Must be knowledgeable regarding all academic policy related to reenrollment including grade calculation, warning/suspensions/dismissal policy, catalog policy, non-degree/degree candidate standing, etc. Schedule reenrolled students for registration and set advising holds. Provide support for reenrollment outreach and marketing efforts.
Assist with special registration programs, including National Student Exchange, Nursing Associate-to-Bachelor's, Study Abroad, Study Away, and Freshmen Transition Program. Process registration, paperwork, grade posting, transcript notations, and all other administrative aspects of these programs including participating in off-campus meetings when necessary.
Qualifications and Skills
Successful candidates will have...
Bachelor’s degree
At least two years of professional experience providing administrative support or working in a higher education setting.
Ability to pay high attention to detail
Ability to review detailed information and make impactful decisions
Technical proficiency and familiarity with a variety of software packages
Preferred
Knowledge of PeopleSoft (SIS), Perceptive Content (imaging), Salesforce (CRM), Chat, DocuSign, and FormsAssembly a plus
Registrar, Bursar, or Financial Aid higher education experience
Salary and Benefits
Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here.
If you are motivated, innovative and team-oriented, we would love to hear from you. For consideration, please submit a cover letter and resume with your online application.
This position will be open for a minimum of 14 days.
The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. The University System of Maryland (USM) has recently determined that mandating a COVID vaccine for all faculty, staff, and students at all schools in the USM is both a reasonable and necessary means of protecting our health and safety. As a prospective hire at TU, proof of your full COVID19 vaccination must be demonstrated before you begin employment with the University.
View full job description at https://towson.taleo.net/careersection/jobdetail.ftl?job=210000J4&lang=en |
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