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Subject :**Position Announcement - Records Associate with the University of Baltimore**
The Office of Records and Registration at the University of Baltimore is presently seeking to fill the role of a Records Associate. The position's primary responsibility is to offer exceptional service and support to students, faculty, and staff. In addition, the Records Associate will supervise the registration process and ensure the accuracy of academic records for native and transfer students.
Office of Records and Registration
Vacancy number 301403
Position Type: Regular, full-time, non-exempt position with a full, competitive benefits package
Opens: 09/11/23
Closes: Open Until Filled
Salary: $40,609-$53,791
• excellent tuition remission benefits
• outstanding health benefits plans and rates
• 12+ paid holidays each year
• 28+ days of paid leave (not including the paid holidays) earned each year
• great retirement plan
The Records Associate is primarily responsible for providing a tier-one standard of service and support to students, faculty, and staff. This position is also responsible for managing the registration process and maintaining accurate academic records for native and transfer students.
We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy. Please save your required cover letter and resume as one document (please make the file name short and without spaces or special characters) and attach it to the resume location. To apply, visit http://www.ubalt.edu/candidate_gateway/erecruit.html. Additional instructions are below.
Key Functions/Responsibilities/Tasks:
Manage, respond to, and process all inquiries regarding, but not limited to, student major changes, advisor assignments, accelerated program applications, reverse transfer, and tuition assistance waivers in accordance with University policies.
Manage and process forms to advance and update student records including, but not limited to, registrations, drop/add forms, FERPA restrictions and release forms, name changes, leave of absence, and SSN updates in accordance with University policies. Completes periodic grade change audits verifying accuracy.
Manages and maintains student records for special populations, including but not limited to Degrees2Succeed and dual high school enrollments, while supporting students and other departments.
Required Education:
Bachelor’s degree
Required Experience:
One year of related experience.
Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for the full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis, with 30 college credits being equivalent to one year of experience.
Preferred Experience:
3+ years of customer service and working in a higher education environment using a student information system.
Required Knowledge, Skills, and Abilities:
Ability to work independently and to multi-task in a fast-paced environment. Excellent time management and communication skills. Strong organizational skills. Demonstrated experience working under pressure and applying critical thinking skills. Responds with appropriate urgency to customer requests for information and/or assistance. Effectively follows university policies without alienating customers. Serves as a resource for those less experienced. Is results-oriented, takes accountability for completing work assignments, and meets commitments and deadlines.
Possible occasional evening and weekend hours are required.
TO APPLY:
External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.
Internal applicants (students taking classes at UBalt and current employees) with login and password for MyUB: use the internal applicant link, log into MyUB, then click the “View or Apply for Job Positions” link on the left.
http://www.ubalt.edu/hr |
