Spotlight: Phaedra Brown

Name: Phaedra Brown
Institution and Role: University of Maryland School of Nursing, Assistant Director, Scholarships and Military Services
Number of years at your institution: 2

What is your favorite quote, motto, or mantra? This too shall pass 

What do you enjoy doing when you are not working? Making a difference in a student's life. Assisting them with their ultimate goal...completing their degree and making it to graduation!

What do you do at your current institution? I advise, counsel, and assist students with their funding needs. I award scholarship funds and process military certifications in short.

What is something people in your industry/niche have to deal with that you want to fix? Outdated policies, procedures, and old technology. Practicing efficiency to aid in student success and retention.  

What are your credentials/experience, for working in your position? I have my Bachelor's degree in Business Administration, my Master's in Higher Education, and 25 years' experience in customer service and finance.  

What are the values that drive you? My faith, family, loyalty, integrity, kindness, and humility are my top values that drive me personally and professionally. 

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